By booking an appointment, you agree to the following terms:

1. Services Offered

All treatments are carried out by a qualified, insured nail technician with a strong focus on hygiene, safety, and client comfort. Services include nail enhancements, gel polish, manicures, and pedicures.

2. Booking & Payment

A 100% booking fee is required to secure your appointment. This fee confirms your slot and is subject to our cancellation policy. All bookings must be made exclusively via our official website www.erikabeck.co.uk using “Booking” button which redirects to our booking system. Alternatively, booking can be made via “Service request form” on our website if the service you wish to request in not in the drop down menu.

3. Cancellations & No-Shows

Please refer to the Cancellation Policy for full details. Late cancellations and missed appointments may incur charges.

4. Arrival & Timing

It’s important to arrive on time:

• If you are up to 15 minutes late, your treatment may be shortened to a basic set.
• If you are more than 15 minutes late, this will be considered a no-show and you’ll need to rebook. Your payment will not be refunded or transferred to new time slot.

Double booking- you will be presented with the choice of which service you wish to proceed with, as it will not be possible to complete both treatments due to time constraints. Please not that no refund or payment transfer to an alternative time slot for the second service will be offered

5. Treatment Changes

If you wish to downgrade your treatment (e.g. from extensions to gel polish) within 48 hours of your appointment, the full cost of the originally booked treatment will still apply. 

6. Nail & Skin Conditions

Clients must disclose any nail or skin conditions at the time of booking — including but not limited to oncolysis (nail plate separation), fungal infections, or skin conditions affecting the hands or feet.

If such conditions are not disclosed in advance and the treatment cannot be safely performed, the appointment will be refused and the full treatment cost will still apply.

7. Appointment Etiquette

To maintain a calm and focused environment, please attend your appointment alone.

We kindly ask that you do not bring company — including children, partners, or friends — as space and safety protocols do not allow for additional guests.

8. Client Responsibilities

Clients must disclose any relevant medical conditions and follow aftercare advice.

9. Refusal of Service

We reserve the right to refuse service if a client is under the influence, behaves inappropriately, or presents a health risk.

10. Liability

While every effort is made to ensure safe and effective treatments, we are not liable for adverse reactions caused by undisclosed conditions or failure to follow aftercare.

11. Data Protection

Your personal data is handled in accordance with GDPR. Please see our Privacy Policy for more information.

12. Changes to Terms

These terms may be updated at any time. Clients will be notified of significant changes via email or booking system.

Your privacy matters. This policy explains how we collect, use, and protect your personal data when you book an appointment or interact with our services.

1. What We Collect

We may collect the following information:

• Name

• Contact details (email, phone number)

• Appointment history

• Treatment preferences

• Any health information you choose to share (e.g. allergies, skin sensitivities)

2. Why We Collect It

We use your data to:

• Manage bookings and appointments

• Communicate with you about your treatments

• Send reminders or updates

• Maintain health and safety standards

• Improve our services

3. How We Store It

Your data is stored securely via our booking system and email provider. We take appropriate measures to protect it from unauthorized access, loss, or misuse.

4. Sharing Your Data

We do not sell or share your data with third parties. Your information may be shared only with trusted platforms used to manage bookings, emails, or payments — and only when necessary.

5. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request corrections

• Ask for your data to be deleted

• Withdraw consent at any time

To exercise these rights, please contact us directly.

6. Cookies & Website Use

If you visit our website, cookies may be used to improve your experience. Please see our Cookie Policy for details.

7. Updates to This Policy

This policy may be updated from time to time. Any significant changes will be shared via email or posted on our website.

This website uses cookies to improve your experience and help us understand how visitors use our site.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and activity.

2. Types of Cookies We Use

• Essential cookies – Required for the website to function properly (e.g. booking system).

• Analytics cookies – Help us understand how visitors use the site so we can improve it.

• Third-party cookies – May be set by services like Instagram, Google Maps, or embedded booking platforms.

3. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect how the site functions.

4. Consent

By continuing to use this site, you consent to the use of cookies as described above.

5. Updates

This policy may be updated from time to time. Any changes will be posted on this page.

Confirming Course Date

1. To reserve your place, you must first agree on the course dates. You can do this via contact below or by sending a private message on Instagram. Please include your preferred dates and any relevant details.
2. Our team will review your request and respond promptly to confirm whether your chosen dates are available.

Payment Options

Once your course dates have been agreed and confirmed, you can proceed with payment.

You can choose one of the following methods:

2 Instalments:

• First 50% payment due at the time of enrolment.
• The remaining 50% is due one month before the course date.

Full Payment:

• Alternatively, you can pay the full amount upfront at enrolment.

All payments must be made though the website or arranged via direct bank transfer.

Cancellation policy:

Please note: once booked, the prepayment is non refundable. However, it may transferred once to a new date- provided you give a notice.

Notice must be given at least 21 days before the scheduled course day.

If a student fails to attend the course without a notice, an additional payment will be required to join a future class.